Tag Archives: customer service

It’s Time To Demand Excellence

The money I spend on things represents an exchange of excellence. It represents the fruits of my best efforts exchanged with the fruits of my employer’s best efforts. As such, when I purchase something, I expect the fruits of the … Continue reading

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The Final Chapter of AT&T vs. Me

This is the final installment of the AT&T saga.I called to terminate the service on the air card today. The initial customer service rep was very courteous and understanding, but the call had to be transferred to another department in … Continue reading

Posted in Life (mainly mine) | Tagged , , , , , , , , | 1 Comment